iHeadBones headphone customer service, how can we help you?

iHeadBones wants you to be satisfied with your purchase, from your initial shopping and ordering experience through wearing your ears free iHeadbones headsets.

If you have questions about our product, try scanning our FAQs. If you need additional information, please contact us at 888-866-0807 or email customerservice@iheadbones.com.

Shipping policy

Orders placed before noon Eastern Standard Time (EST) will ship same day. Orders placed after noon will ship the following day. If you require Saturday Delivery, please note this in an email to customerservice@iheadbones.com when placing your order. See checkout for information about free USPS shipping and available options for fee based shipping methods.

Orders for delivery within the United States can be placed through our website. Orders for delivery outside of the United States need to be handled on an individual basis to be sure we can ship to your address and to calculate appropriate shipping costs – for ordering/delivery outside of the U.S. call 888-866-0807.

More information is also available on our warranty, return policy and privacy policy pages.